Complaints

If you have a complaint, please let us know. We welcome your feedback as an opportunity to improve our business and customer service.

You can make a complaint by: Contacting us via the customer care Contact

When making a complaint, please let us know the following information:

  1. Your Name and Email Address
  2. A brief description of the issue
  3. Order number, the product name and serial number, if applicable
  4. Date of purchase

We will respect our customers’ privacy in relation to any personal information given to us.